Thursday, July 24, 2003
listening in on amazon customer service phone calls today -- very interesting stuff -- i know how frustrating it is for folks -- reminds me of when I had to call Linksys for help with my wireless network -- makes you wonder if you should be argumentative or polite when contacting customer service -- our trainer told us that overly polite always works better than stern -- need to keep that in mind, eh?
Wednesday, July 23, 2003
Woke up to a Tyler Hamilton stage win in the Tour de France -- only the 6th American ever to win a stage -- very cool, especially since he crashed on day 1 and fractured his collarbone in two places -- hard to comprehend the drive that these riders possess -- hell, I have trouble finishing 3-4 mile runs from time to time... Lance is still leading by 67 seconds - will be a thrilling time trial on saturday
Am in CS training today in Tacoma -- started the day with an interesting call with Yossi Vardi (founder of ICQ)
One more thing-- I'm taking a beginning photography class at Seattle Central Community College -- am absolutely loving it -- engaging the other side of my brain -- encouraging just wandering around, wasting time, daydreaming... found a few photography sites... i love the photo of the soldiers on the top right here...
Am in CS training today in Tacoma -- started the day with an interesting call with Yossi Vardi (founder of ICQ)
One more thing-- I'm taking a beginning photography class at Seattle Central Community College -- am absolutely loving it -- engaging the other side of my brain -- encouraging just wandering around, wasting time, daydreaming... found a few photography sites... i love the photo of the soldiers on the top right here...
